 has partnered with BMW Indonesia to offer premium healthcare services for the transportation of post-operative patients in orthopedic and vascular surgery cases. This collaboration aims to enhance the patient experience at RSPB.){kind=link}
Premier Bintaro Hospital (RS Premier Bintaro/RSPB) has partnered with BMW Indonesia to offer premium healthcare services for the transportation of post-operative patients in orthopedic and vascular surgery cases. This collaboration aims to enhance the patient experience at RSPB.
Bestindo Car Utama, the esteemed distributor of BMW, joined hands in a partnership agreement on Tuesday, April 23, 2024, at Ballroom Krakatau RSPB. This auspicious event was graced by the presence of top-level executives from both entities, distinguished specialist doctors, and patients who have undergone successful spinal surgeries with the aid of the revolutionary Robotic Spine Surgery (Robbin) technology at RSPB.
This innovation is not solely intended to offer luxury, but rather focuses on ensuring patient comfort. By providing a positive patient experience, the hospital aims to identify the aspects that patients consider important. This approach ensures that the services provided are not solely driven by the hospital’s interests, but also prioritize the needs of the patients or patient-centric care. Such measurement serves as a strategy for enhancing the quality of services, ultimately leading to patient satisfaction.
RSPB puts its utmost priority to provide holistic healthcare services, ensuring that the entire patient journey, from registration to discharge, is carried out satisfactory manner that were implemented in several programs, including enhancing the digital experience, and now, in collaboration with luxury vehicle transportation, they strive to serve patients with utmost care. Their commitment to innovation and contribution towards improving healthcare services in Indonesia remains unwavering.
Johannes Indratjuatja, President Director of PT. Bestindo Car Utama, proudly announces that “BMW Bestindo, as one of the Authorized BMW Dealerships, is delighted to strategically collaborate with RS Premier Bintaro and introduce the Luxury Shuttle Service program, to reaffirm BMW’s commitment to innovation, luxury, and customer satisfaction. With the introduction of this Luxury Shuttle Service program, VIP patients of RS Premier Bintaro can enjoy a pleasant driving experience using BMW vehicles to be transported from RS Premier Bintaro, and there is a possibility that they will be picked up in the future to be taken to RS Premier Bintaro. Our hope is that this service will provide valuable and memorable experiences for patients and contribute to enhancing the quality of the health tourism industry in Indonesia.”
Dr. Martha M.L. Siahaan, SH., MARS, MH.Kes, the CEO of RS Premier Bintaro, highlights the significance of establishing a favorable patient experience throughout their journey. This entails not only delivering medical care but also ensuring a sense of comfort and comprehensive support throughout the healing and recovery process. This aspect holds great importance for both the patients and the hospital, as it contributes to the enhancement of patient loyalty. Moreover, by providing internationally recognized quality and service facilities, it aims to boost public trust in domestic healthcare services and reduce the number of patients seeking treatment overseas.
For further information regarding RS Premier Bintaro and the healthcare services offered, please visit official website at https://www.rspremierbintaro.com/
