Richardo Tutuko, General Manager of Element by Westin Bali Ubud, has been named General Manager of the Year Asia Pacific by Marriott International, spotlighting Indonesia’s rising influence in the global hospitality industry.
Under Richardo’s leadership, the property has become a standout among sustainable hotels in Bali, earning Certified Sustainability Hotel status for three consecutive years. In 2024, it posted a 26.2% increase in financial performance and a 31% rise in GOP margin, proof that hotel management excellence and strategic innovation go hand in hand.
Guest satisfaction soared, with a 10.5% boost in Intent to Recommend and a 20.8% increase in Elite Appreciation. The Associate Engagement Survey hit 99%, reflecting a workplace culture built on empowerment and inclusion, hallmarks of hospitality leadership done right.
Richardo’s approach blends operational precision with creative flair. From reimagining public spaces to launching wellness-driven guest experiences, his vision aligns seamlessly with the Element Hotels brand: eco-conscious travel, purposeful stays, and wellness-focused hospitality.
This award not only celebrates Richardo’s achievement but also positions Element by Westin Bali Ubud as a flagship lifestyle hotel in Asia Pacific, setting new benchmarks for luxury travel in Indonesia. It’s a win for the region, for the brand, and for travelers seeking meaningful, memorable stays.
Marriott International’s recognition reaffirms its commitment to honoring leaders who deliver measurable impact while nurturing human connection, proving that in today’s hospitality landscape, sustainability, guest experience, and brand excellence are the new gold standard.
With over 110 Element Hotels worldwide, the Bali Ubud property now stands as a regional leader in delivering elevated, wellness-driven experiences for today’s active traveler.
For more information, visit elementbaliubud.com, follow @elementbywestinbaliubud on Instagram, or contact the team directly at [email protected]. To unlock exclusive privileges, join Marriott Bonvoy®.
