Located in the vibrant district of West Surabaya, Ascott Waterplace Surabaya has earned its reputation as a preferred residence for expatriates from across the globe. With hundreds of long-term guests from over a dozen countries, this serviced apartment offers a refined living experience tailored to international standards.
Its strategic location near Pakuwon Mall, Indonesia’s largest shopping destination, adds to its appeal. Each unit is thoughtfully designed with a fully equipped kitchen, spacious dining area, and comfortable living room, perfectly suited for couples, families, and professionals. The property also features Surabaya’s largest swimming pool complex, surrounded by lush greenery that enhances the tranquil atmosphere.
Ascott Waterplace Surabaya integrates hospitality with a strong commitment to sustainability, social impact, and cultural appreciation. The residence is actively preparing for GSTC (Global Sustainable Tourism Council) certification, reflecting its dedication to environmentally responsible practices.
“Our commitment is long-term and designed to benefit the environment, our guests, and the broader community,” says Budhi Sanjaya, General Manager and Sustainability Champion for Ascott Indonesia.
Across its 182 units, Ascott Waterplace offers premium amenities curated with care. Assistant Residence Manager Mia Christina emphasizes the thoughtful selection process: “Every item is chosen to elevate the guest experience while aligning with our sustainability values.”
In-room amenities include Brew Me Tea, a Bali-based brand known for its distinctive volcanic-grown tea and biodegradable packaging. In the bathroom, guests enjoy products from Appelles, an Australian brand offering vegan, cruelty-free toiletries made from responsibly cultivated botanicals.
The property also showcases handcrafted items from local artisans. Rubysh Jewelry, made from recycled metal and glass, and Chop Value, which transforms used chopsticks into functional décor, are among the featured brands. “We currently display seven artisan collections in our lobby corridor and rotate them regularly to support more local creatives,” shares Mohammad Syaroni, Senior Marketing Communication.
Ascott Waterplace Surabaya offers a harmonious blend of comfort, sustainability, and global-minded hospitality—an ideal home for those who value thoughtful living.
