As a premium paper supplier with a vision, the company is always a step ahead in providing what its customers need.
One can easily find high quality, imported papers nowadays in Indonesia. From books to brochures and invitations, there are a lot of paper options to ensure that the results have the right look and feel. It hasn’t always been that way.
In 1992, Paperina was founded by Guntur Santoso to introduce the global paper trends to Indonesia, including fine printing paper, colored paper and environmentally friendly paper. At that time, the printing industry in Indonesia had yet to keep up with the international standards despite the up-to-date machines. It was only after a great deal of effort to educate the market through numerous print samples and printing techniques that Paperina managed to challenge the printing companies to improve the Indonesian graphic industry.
Paperina is also a pioneer in many things. They were among the first who introduced recycled paper and eco-friendly printing, was already a dot-com company in 2000, and was the first paper distributor in Indonesia with Forest Stewardship Council (FSC) certification.
But even a pioneer wouldn’t last for long without quality products and services. The papers are only imported from USA, Europe, UK, Japan, China, Korea and Thailand after a careful selection and analysis so that they wouldn’t hinder local papers. The method has proven to be successful in meeting the demands of the customers. Among their wide variety of products, Cougar Opaque from USA and Garda Cartiere from Italy are the best sellers for their technical advantages and cost efficiency.
As for the service, the company has a vision to thrive and prosper along with the customers. “We do our business with transparency, selling products with clear specification and manufacturer, so that they can be justified,” Guntur said. Do their customers agree?
What The Customers Say
HannyKardinata, the Founder of DesainGrafis Indonesia (DGI) thinks that Paperina excels in their personal approach. “All this time, I’ve felt like a friend, not just a business partner. Paperina always gives the best quality with plenty of options. This allows designers to freely choose the papers that suit their clients’ image.”
PT Indonesia Printer has been working with Paperina for 15 years. President Director Victor Ho said that Paperina is very responsive, has value for money, and the marketing staffs have in-depth product knowledge. “The clients of PT Indonesia Printer are very happy with the quality of papers from Paperina,” he added.
According to HermawanTanzil, the Managing Director of LeBoYe, Paperina also provides support to his clients and really emphasizes on long-term relationships. “Paperina doesn’t just sell paper,” he said. “They understand design language and character. They also master printing processes and techniques.”
A lot of clients of Harapan Prima Printing also have become loyal to Paperina’s products. There are always new additions in their product range, so the clients can choose from the best options. “In the twenty years we’ve worked together, Paperina is always willing to get the exact papers we need even though they have never imported them before,” Managing Director Howard Brawidjaya said.