Park Hotel Group’s flagship property, Grand Park City Hall Singapore is the first hotel to introduce facial recognition technology for check-in on mobile, streamlining guest experiences from pre-arrival through checkout with the application. The mobile application utilises WiFi, Bluetooth and location services, allowing guests to check-in on the go and skip the queue at the front desk with the quick capture of a selfie.
The application also allows guests to enhance their stay by cecurely completing pre-arrival registration and sharing service preference information before arriving at the lobby, enabling the user’s personal mobile phone to be used as a secure mobile key access, as well as in-room electronic controller for room amenities and offering instant in-app messaging with the hotel concierge. Hotel guests can still request for a physical key card or request for a temporary mobile device from the front desk with the application pre-loaded for guests not wishing to download it on their phones.
The Grand Park City Hall mobile application is available on both iOS and Android platforms.
For more information, visit parkhotelgroup.com