 2025, reaffirming their commitment to excellence in hospitality, sustainability, and guest experience. As serviced residences under The Ascott Limited, both properties are designed for modern urban travellers who value flexibility, comfort, and authentic city living. Strategically located in Jakarta’s dynamic business districts, they offer contemporary living spaces that combine the privacy of an apartment with the convenience of hotel services. Fully furnished units with kitchenettes, living areas, and access to lifestyle facilities create an ideal stay experience for both short- and long-term guests.){kind=link}
Citadines Sudirman Jakarta and Citadines Gatot Subroto Jakarta have been recognised at the Indonesia Travel and Tourism Awards (ITTA) 2025, reaffirming their commitment to excellence in hospitality, sustainability, and guest experience. As serviced residences under The Ascott Limited, both properties are designed for modern urban travellers who value flexibility, comfort, and authentic city living. Strategically located in Jakarta’s dynamic business districts, they offer contemporary living spaces that combine the privacy of an apartment with the convenience of hotel services. Fully furnished units with kitchenettes, living areas, and access to lifestyle facilities create an ideal stay experience for both short- and long-term guests.
At this year’s ITTA, Citadines Sudirman Jakarta was named Indonesia’s Best Sustainable Serviced Apartment of the Year, highlighting its dedication to responsible hospitality practices and environmentally conscious operations. Citadines Gatot Subroto Jakarta received the Indonesia Excellence Service Award for Serviced Apartment, celebrating its consistently high service standards and guest satisfaction.
Both achievements reflect Ascott’s global commitment to quality living and service excellence. The sustainability recognition for Citadines Sudirman Jakarta underscores its initiatives in energy efficiency, waste management, and community engagement, while the service excellence accolade for Citadines Gatot Subroto Jakarta reinforces its reputation for attentive service, consistent quality, and a strong service culture.
General Manager Hairil Mukhlis emphasised that the awards demonstrate the dedication of the teams and their shared commitment to sustainable practices and exceptional service, while remaining relevant to the evolving needs of modern travellers. These recognitions further strengthen the position of both properties as trusted serviced residence brands in Indonesia, known for balancing comfort, functionality, and vibrant city living. Looking ahead, Citadines Sudirman Jakarta and Citadines Gatot Subroto Jakarta remain committed to continuous improvement, innovation, and creating positive impacts for guests, communities, and the environment.
