ASTON Sentul Lake Resort & Conference Center, as one of the leading resorts under Archipelago Group recently announces the winning of 4 awards during The General Managers Conference by Archipelago Group after several years of absence. The General Managers Conference is back with a title “Kaizen and the Art of Marginal Gains”. Kaizen means to be better, while marginal gains mean constantly moving forward and making progress.
Southeast Asia’s largest privately owned hotel management group, operating more than 150 hotels, Archipelago International brings together the general managers of all hotel units in Indonesia to discuss property developments and recognize hotels that have demonstrated excellent business and service results. This event was attended by John Flood, President and CEO of Archipelago International, Charles Brookfield, Chairman of Archipelago International, and also Winston Hanes, Vice President of Operations at Archipelago International. Alongside them were General Managers from more than 100 hotel units of the Archipelago group.
This year, Aston Sentul Lake Resort and Conference Center has managed to win 4 awards, including ‘1st Highest GOP Percentage 2022’ and ‘1st Highest Score of Housekeeping Arch Audit’ in the 4-5 star hotel category, ‘1st Highest Global Review Index Score 2022’ which is based on positive comments from guests, and also ‘2nd Highest Total Revenue 2022’ where ASTON Sentul accomplished in gaining second place as seen from the total of income generated this year.
